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We prefer the term “crippling social anxiety”

March 23, 2011

If you’ve been following my MCPL exploits, you may be wondering why I hate the patrons so much. It does seem like all of my posts are about how annoying they are or some other such thing, but I don’t hate the patrons. I am one of the bigger proponents of all things public library and the people they serve. Working at a public library was one of my earlier dream jobs from back when I thought that library work was just checking things out. I think I’ve actually already told this story, so I’ll just stop there. Just remember that my love of libraries started young and my parents instilled a left-leaning sensibility that’s only gotten lefter as I’ve gotten older.

That being said, and as much as I love the philosophy of public libraries, I’ve never much liked people and tend to kind of suck at them. That’s the most amusing thing, I’ve ended up in a social science that requires me to handle people all the time. Though, you wouldn’t know it to watch me work the reference desk. I’m surprisingly fantastic at dealing with patrons, and I’m not one to blow my own horn. I pretty much only brag about how good I used to be at Calculus and my hands. I have lovely hands. Sometimes I’ll tell people I’m good at movies, but that’s such a subjective skill that I generally leave it out. But yes, certain of them may annoy the pants off me, but I’m great with patrons. You don’t have to love every second of a thing to still like it in the theoretical sense.

Complaining about patrons is just part of working at a public library. As I’ve said in other posts, if you don’t complain about the patrons a little then you go crazy. I just didn’t want people to start thinking that I didn’t love being part of something that provides the services that we do to the public. Public services make me happy, even when the public doesn’t.

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